FAQ

Frequently Asked Questions

Is it compatible with the systems used by my healthcare organization?

Clinixio is accessible directly from a web browser, with no installation required.

And this is just the beginning: integrations with certain systems are also in development to further streamline workflows.

Is patient information protected?

Yes, protecting information is at the heart of Clinixio.

Clinixio implements technical, administrative and organizational measures to protect the health information processed by the platform.

Clinixio is in the process of obtaining SOC 2 Type II and TGV certification.

Do I have to re-enter patient information?

Clinixio is designed to reduce manual re-entry and simplify your day-to-day work.

Information can be added directly by typing, recording or uploading, and integrations with certain systems are also in development to make the process even smoother.

Who can use Clinixio in my organization?

Healthcare professionals and authorized staff members can use Clinixio according to the access granted to them.

Features and responsibilities may vary depending on each user’s role.

Can AI make mistakes?

Yes, even well-designed AI can be wrong. Clinixio may generate content containing errors, omissions, biases, or inaccurate, incomplete or outdated information.

The right approach: review and validate content before using it. Users remain responsible for how they use it and for meeting their legal and professional obligations.

Is it legal to use AI in the healthcare sector?

Yes, provided that applicable legal, regulatory and ethical obligations are respected.

Clinixio is designed to meet the needs of the healthcare sector and to support organizations and professionals in complying with the requirements that apply to them.

Why not just use a general-purpose AI tool?

Clinixio is designed specifically for the needs of the healthcare sector in Quebec. It integrates its features into workflows adapted to professional practice.

Clinixio is also developed with applicable privacy, security and health information protection requirements in mind.

These specialized needs are precisely what general-purpose AI tools are not designed to handle.

How much does manual documentation really cost me?

More than you might think.

For example, in pharmacy:

About 5 hours/week per pharmacist may be spent on documentation rather than patient care
At $80/hour, that represents up to $20,800 per year, per pharmacist
Indirect costs related to administrative burden, burnout, dissatisfaction and staff turnover may also add up

Clinixio aims to reduce time spent on documentation so professionals can focus more on their patients and their practice.

Are subsidies available?

Yes, several funding programs may be available depending on your region.

Our team can refer you to specialized firms to help you identify relevant programs and explore available options.

Keep in mind: programs change regularly. See the Subsidies section of this site for the options currently available.